Clubhouse Casinos IE is a review and information site built for Irish players who want honest, practical guidance before signing up anywhere. We're a small, focused team, and we genuinely welcome feedback, corrections, and questions from readers across Ireland.
Whether you've spotted something on the site that needs updating, want to ask about how we work, or simply have a suggestion, we're easy to reach. We don't operate a call centre or live-chat service, but we do keep a close eye on our inbox and treat every message as worth reading.
Best way to reach us
Email is our only contact channel. Send your message to [email protected] and a member of the team will pick it up directly. There's no automated queue - real people read and reply.
Please don't submit enquiries through social-media comments or third-party platforms. We can't guarantee those reach us promptly, and routing everything through one address means nothing gets missed.
What to include in your message
A clear subject line saves time on both sides. If you're flagging an error on a specific page, paste in the URL so we can find it straight away. If your query relates to a particular operator we cover, name it in the body of your message so we can pull up the relevant review.
A brief description of what you're asking or reporting - two or three sentences is usually enough - helps us give a useful, targeted reply rather than a round of back-and-forth. The more context you include up front, the faster we can help.
Topics we can help with
Our team is well placed to handle the following types of enquiry:
- Factual corrections or out-of-date information anywhere on clubhouse-casinos-ie.com
- Questions about our review process or rating methodology
- Editorial feedback, content suggestions, or reader tips
- Press or partnership enquiries
Accuracy matters to us, and reader feedback is one of the main ways we keep pages current. If something has changed at an operator we cover and we haven't caught it yet, please do let us know.
Topics we cannot help with
As a review and information site, there are areas that fall outside what we're able to do. We are not a casino operator, a regulatory body, or a legal or financial advisory service.
- Account queries, withdrawal issues, or disputes with a casino or sportsbook
- Complaints about bonus terms or wagering requirements
- Legal, financial, or tax advice of any kind
- Gambling support - please visit our Responsible Gambling page for Irish helpline details
For any dispute with an operator, contact that operator directly first. If the matter remains unresolved, you can escalate to the relevant regulatory authority or an approved alternative dispute resolution service.
Response expectations
We aim to reply to all emails within two working days. During particularly busy periods it may take slightly longer, but we will respond to every genuine message we receive.
If you haven't heard back within five working days, it's worth checking your spam or junk folder before re-sending. We don't use automated replies, so every response comes from a real member of the Clubhouse Casinos IE team.